Schott Music London

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Privacy Policy

Privacy Policy (valid from Jan. 1, 2009)

Schott Music Ltd. is committed to ensuring that personal details of its visitors and customers are private and secure. There are a number of areas within our site that request personal information and all of these are covered by the policy below.

Under no circumstances will Schott Music Ltd. sell or share your personal details with unrelated affiliates, third parties or partners, unless consent from you has been given in advance.
 
Collected information and use of information
  • when you register with schottmusiclondon.com we will ask for your e-mail address. We may also keep a record of which products and services you are interested in and monitor how you use our site. At schottmusiclondon.com we only collect information about you to ensure that any information or offers we send you are relevant.
  • when you place an order, we need to know your name, e-mail address, delivery address, credit or debit card number and the card’s expiry date. This allows us to process and fulfill your orders and to notify you of the status of your order.
  • we also ask for your telephone number which enables us to contact you if there is a problem with your order.
  • we may also use the information collected to occasionally notify you about important functionality changes to our Website, new schottmusiclondon.com services and special offers we think you’ll find valuable.
  • we use your e-mail address to send you periodic updates on products and services, if you have opted in to receive such information.
  • we may also use the information collected to provide information that could be used to enhance our site, providing additional features that would be of benefit to you as our customers.
  • when you enter a competition or prize draw, we may ask for your name, address, and e-mail address so that we can administer the contest and notify winners. We may also ask for further information for our marketing records.
Cookies
Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. The cookies that we use do not contain any personal data but they enable us to provide features such as the storing of items in your Shopping Basket, displaying your e-mail address in the log on page. Most Web browsers will automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our site, where we require the cookie you will be prompted to enter your password in a log on page.
 
Protection of customer information
When you place an order or access your registered information, a secure server is used. The secure server software (SSL) encrypts all information you input before it is sent to us. We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.

 

Disclosure of collected information
  • we will not sell, rent, share, trade or give away without your permission any information we hold about you.
  • we employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK’s Data Protection legislation.
Newsletter
We would also like to send you useful and personalised music information and updates as well as details of special offers with a Newsletter. You can subscribe for receiving the Newsletter as registered user of schottmusiclondon.com in your shop-account and if you aren’t yet a registered user under “Newsletter” on the main site.  You can choose to unsubscribe from our newsletter at any time in the future as registered user by unsubscribing in your shop-account, by clicking on the respective link when you are receiving our confirmation after you have registered or by e-mailing us at: londonshop@schott-music.com.
 
Consumer Rights
You have the right to ask for a copy of the information we hold on you and to have any inaccurate data corrected.
 
Consent
By using our site, you consent to the collection, processing and use of this information by schottmusiclondon.com.
 
Changes
Any changes to our privacy policy will be posted on this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it.
 
Personal Information
Any personal information provided or to be gathered by schottmusiclondon.com is controlled by Schott Music Ltd., 48 Great Marlborough Street, London W1F 7BB, UK. This information may be used by our affiliate companies but if used outside of Europe will still be controlled in line with the Data Protection Act 1998.